Chapter 11 Knowledge Check
Chapter 11
Quiz yourself using the following chapter review questions to check how well you can recall the material.
Review Questions
- Professionalism is determined by the employee’s behavior and does not include reviewing organization policies and guidelines, true or false?
- Which of the following is an element of professionalism?
a. Attitude
b. Accountability
c. Respectful interactions
d. All of the above - Maintaining a professional appearance includes wearing clean, unwrinkled, odor-free clothing that is appropriate for work, true or false?
- The term _______________ approach refers to focusing on identifying and addressing issues constructively when discussing workplace concerns.
- To ensure that the patient’s uncontrolled pain is addressed, a nurse contacts the physician to review the patient’s pain management plan. This action demonstrates accountability, true or false?
- Continuing to provide quality care and fair treatment to individuals that you disagree with follows the ethical principle of _______________.
- Why is effective communication essential to professionalism?
a. Supervisors have limited time to support staff
b. It eliminates the need to ask for help
c. To prevent miscommunication and errors
d. Debriefing can be avoided - The CARE model outlines how to correct personality flaws of challenging coworkers, true or false?
- Honoring patient choices about their care plan demonstrates which of the following values?
a. Altruism
b. Respect for the patient’s autonomy
c. Justice
d. Valuing human dignity - The term professional _______________ refers to a continuous commitment to learning and can include networking in professional associations, participating in continuing education workshops, reading professional journals, and reflecting on feedback from a mentor.
Answer Key
- False
- d. All of the above
- True
- solution-oriented
- True
- justice
- c. To prevent miscommunication and errors
- False
- b. Respect for the patient’s autonomy
- development
