11.10 References
Anita Hedlund
DeLaet, R. (2016). Introduction to healthcare careers. Wolters Kluwer: Lippincott Williams Wilkins Philadelphia.
Riley, J. (2024). Communication in nursing (10th ed.). Elsevier.
University of Massachusetts Global. (n.d.). Professionalism in the workplace: A guide for effective workplace etiquette. https://www.umassglobal.edu/news-and-events/blog/professionalism-and-workplace-etiquette
